Bytewize IT Services - Experience & Expertise Within Your Budget!

As a small/medium-sized business or non profit, you can’t afford NOT to have a healthy IT environment. That’s why we work with you hand-in-hand to ensure that our services are meeting your every need without hindering your ability to invest in growing your business.

Bytewize offers top-notch expertise without breaking the bank! Check out our services:

Flat-Fee Monthly Maintenance & Support
Proactive maintenance and support is essential to preventing or limiting the amount of downtime, optimizing the performance and extending the useful life of your servers and desktops. Our support programs are designed to dramatically reduce or eliminate computer problems in your business while maximizing your network's speed, performance, and stability, without the expense of a full-time IT staff.

Co-Managed Help Desk Support
Already have an internal IT support staff - no problem! We'll provide your IT team with a fully-integrated platform for accepting, triaging, assigning an d resolving service issues - and it gives your employees a simple, web-interface for submitting issues and tracking progress. In the event your IT staff is overloaded with service requests, goes on vacation, or needs a higher level of expertise, they simple forward the service ticket to us. This unique platform provides unlimited options for sharing and coordinating workflow between your internal and external IT support resources to ensure there's never a gap in your coverage.

Managed Print Service
In today’s economy, everyone is looking for ways to cut costs. For most companies the ongoing cost of office printing—cost-per-print, routine maintenance, and service—is an unexplored opportunity for significant, cumulative savings. As an authorized Xerox reseller we can show you how to capture those savings.

Our PagePack service is a proven solution that can reduce your print and copy expenses by up to 25 percent—or more. With centralized management of your networked print devices you can balance business needs with budget realities.

PagePack 3.0 managed print services opportunities:
• Cut costs on printing consumables, service, and your cost-per-page.
• Reduce energy consumption through device consolidation.
• Reduce waste by ordering the supplies you need with no “leftovers.”
• Free up IT resources for more business-critical tasks rather than installing, supporting and maintaining output devices.
• Ensure devices stay up-to-date through remote maintenance and lifecycle management.
• Increase uptime by automating meter reads and supply ordering.
• Control and forecast budgets accurately by setting your printing and supply costs up-front.
• Visibility into print activity and trends allows you to take control of printing costs.
• Customize: No matter what networked print devices you have, we have a solution for you.

Backup & Disaster Recovery Products & Support
We offer a variety of backup plans to ensure your most critical data is backed-up and easily recoverable.

BOB - Bytewize Online Backup
Ensure your most critical data is backed-up and easily recoverable with our automated online backup system - BOB.

BUDR (Backup Disaster Recovery)
We’ll help you design and implement a disaster recovery and business continuity plan that safeguards your business from any disaster - big or small.

Rapid Recovery
If your business requires your mission critical servers to recover from any type of disaster within a couple of hours versus potentially days or weeks, this product is for you. Rapid Recovery ensures nearly real-time backups for optimal recovery without hours of data loss.

Voice Over IP (VoIP) - The Better, Simpler, More Affordable Business Phone System
The biggest problem with installing a traditional business phone system? That closet-full of equipment you’ll need to lease, install and maintain.

With an hosted PBX, you won’t need any of that equipment. And you’ll get a phone system that’s advanced, reliable, flexible, simple, cost-effective—and ready to go in about 15 minutes.
• You don’t need any equipment—we host all of that for you off-site.
• You work with just one company, instead of two or three.
• You pay one flat fee per user, regardless of time on the phone.
• You can be set up with a Hosted PBX in minutes.
• There’s no contract to sign. Stay with us because you want to—not because you have to.
• Most businesses save from 50-85% over traditional phone costs.
• Easily add extensions as your company grows.

Professional Services

PC Maintenance & Repair
From hardware installation and memory upgrades to Operating System (OS) support, printer and peripheral installation, we’ll help keep you up and running 24x7.

Network Design & Support
Wired or wireless, local or remote, ByteWize can help you design and maintain a network infrastructure that drives your business.

Software Installation & Support
What’s a PC without its software? From antivirus and spyware support to help with your Microsoft Office or Windows Server software, we’ll help ensure your software is working for you.

Disaster Recovery Planning
We’ll help you design and implement a disaster recovery and business continuity plan that safeguards your business from any disaster - big or small.

Data & Network Security
From anti-spam and phishing tools to firewalls and messaging security, ByteWize can help you develop a rock-solid security strategy that protects your entire business.

Remote Access / VPN Setup
Whether you’re on the road, connecting from a home PC, or sitting at an internet cafe, we’ll help you develop a secure tunnel directly to your company network that’s both fast and reliable.

Systems Documentation
Documenting your network is a must - but it’s far from easy. Bytewize can help you every step of the way.

Onsite Staff Training
From PC basics to Microsoft Office, QuickBooks, Adobe and more, we’ll help train your staff on the latest and greatest in both software and hardware.

Office Moves & Relocations
Let ByteWize take the worry and stress out of your office move. We'll coordinate moving your entire technology infrastructure to your new location.

Hosted Exchange
Now any company can have an enterprise class e-mail system for pennies a day! You'll receive award winning Anti-Virus/Anti-Spam email filtering, daily data back-up, and a FREE copy of the latest version of Microsoft Outlook for every mailbox. Extremely secure and unparalleled functionality...all with no initial expenditure!

PDA / Mobile Device Synchronization
Are you always on the road? Do you want all of your Microsoft Outlook data on your cell phone? Do you want everything on your phone synchronized with your computer without having to connect them? BlackBerry service is a perfect add-on to your existing email service. Always be synchronized...without the wires. Works with most PDA devices.

Email Archiving
Automatically store a copy of all incoming, outgoing and internal email in a secure, encrypted, off-site repository for up to seven years. This feature also enables users to locate relevant and related emails and attachments quickly and easily from their mailbox archive. Users can instantly recover any email or attachment from the active archive into their desktop Inbox, without assistance from IT.

Email Filtering (SPAM)
Block unwanted email before it reaches your inbox. Automatic inbound email queuing assures email continuity in the event of a local server outage, and outbound email filtering protects one’s reputation and helps to avoid the business disruption of IP address blacklisting.

Hosted SharePoint
Do you worry about your sales representatives have the latest sales brochures? Are you unable to work on a document because you left it on the office computer? Sharepoint is a perfect answer allowing you to access and share your documents from anywhere using a web browser! Finally...teamwork made easy.

Managed Virus & Spyware Protection
New threats emerge every day. Spyware, viruses, and hackers can steal your valuable data and disrupt your network. Without constant updates, your security software becomes obsolete. ByteWize keeps your business continuously up-to-date for total protection against all types of known and unknown threats.

We are the ONLY technical support company that offers a no-risk, 100% money back guarantee. Hire us to come on-site and put an end to your most challenging computer problems. If after our first visit you are not happy with our technicians or the work we perform, you can cancel your service agreement and we will refund your payment for that full day. No risk, no hassle, and no obligation. What could be more fair than that? No other technical support company will stand behind their work the way we do at ByteWize, Inc.